Values
Our Values
We believe that our vision and Mission can best be accomplished by recognizing and effectively meeting our values.
Our values are fundamental responsibilities towards our Customers, Employees, Suppliers and the Community at large. We recognize our values while effectively translating them into action; we conduct ourselves with utmost integrity by adhering to the highest standards.
Our Commitments
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To Customers
- Delivering quality water services that meet customer needs.
- Continuing investing and emerging with innovative water services that give value for Money to customers.
- Attending customers’ needs promptly and effectively.
- Establishing progressive and long term relationship with customers.
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To Our Employees
- Attracting and retaining good employees.
- Treating employees with dignity and respect.
- Providing employees with challenging work in an open and participatory environment.
- Encouraging creativity and innovation in every aspect of the work.
- Providing growth opportunity to all employees within the Shinyanga Water Supply and Sanitation Authority.
- Encouraging employees to make suggestions to improve the effectiveness and efficiency of the Authority.
- Providing healthy, safe and enjoyable work environment.
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To Our Suppliers
- Dealing with our suppliers and all clients in a fair and equitable manner.
- Recognizing our mutual interest.
- Facilitate suppliers to develop in their business whenever possible.
- To establish progressive and long standing relationship with our suppliers.
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To Shinyanga Community
- Providing employment in the community.
- Acts as a source of water for daily use.
- Encouraging and developing indigenous talents.
- Supports community through special events, charitable causes, etc.
